If you are in the automotive business, taking care of customers is your most important function, and anything you do to create a more pleasant and efficient customer experience is good for business. This is why so many modern businesses are turning to POS software for auto shop management. But what is POS and how can this software make a big difference in your business? Here is a brief explanation of the concept and what is available to you today.
What is POS?
POS stands for point of sale and this covers a wide range of management tasks for a retail business. It starts from the time your customer enters your business and doesn’t end after the sale. Thanks to the help of modern technology, high tech POS software for auto shop management can be there for the customer any time he or she needs assistance.
What Can POS Software Do?
Top POS software can take care of many business functions. Here are some of the tasks it is capable of.
Employee Features
- Simple and efficient customer greeting
- Allows customers to choose services
- Let’s your people take orders easily
- Staff can take payments and print receipts
- Simple to train your greeters
- Employees can quickly access customer and vehicle info including service records
- Automated services also available
Management
- Manage your business from anywhere
- Manage all locations from one source
- Integrated dashboard lets you access all your business data
- Labor force management
Marketing
- Create your own custom designed gift cards and program
- Send out special offers and coupons
- Loyalty rewards
Back Office Features
- RFID tracking
- Inventory tracking
- Create purchase orders
- Payroll functions
- Shop management
- Accounts payable and receivable
Why Buy POS Software for Auto Shop Management?As you can see, there is a wide range of benefits to investing in the right POS software for your business. Perhaps one of the most important benefits is increasing overall efficiency. With the right software in place, your employees have access to all the important information and this can eliminate many common mistakes made in the retail business.
POS software can greatly decrease the waiting time for your customers. For example, if there are many people waiting to be served, an efficient way of taking information makes things run smoother. In addition, you can create a customized mobile app for your business. This lets you stay in contact with your customers and makes for a much better customer experience. Talk to your POS auto shop software provider – eGenuity.com.
